Roxboro Clinic offers services above and beyond what is covered by Alberta Health. Your membership fee covers comprehensive uninsured services and enhanced coordination of care. Physician services that are insured under the Alberta Health Care Insurance Plan (AHCIP) are billed directly to Alberta Health, and patients are not charged for those insured services.

Our physicians maintain strong professional relationships with specialists across the city and work closely with them to coordinate referrals and follow-up care. We remain involved throughout the process to help ensure continuity and clarity in your care.

Absolutely. Your membership does not replace emergency services. If an urgent concern arises, our on-call clinicians can help guide you in deciding the appropriate next step. If a visit to the emergency department is necessary, we can assist in preparing relevant information and communicating with hospital teams to support continuity of care.

Prescriptions are handled directly by your physician and can be delivered through our pharmacy partnership. Referrals to specialists are coordinated by your care team and tracked end-to-end — from booking through follow-up — so you're never left wondering about next steps.

Yes. Roxboro offers couple and family membership options designed to keep care coordinated across everyone under one roof. Speak with our team about the structure that best fits your household.

Virtual visits and secure messaging with your care team travel with you. For more complex needs while away, your physician can help coordinate care and communicate with local providers when necessary.